Strategic Members
Strategic members keep everyone safe

Who are your strategic members?
You already have members who are trusted and admired in your community — someone known, someone reliable, someone who cares deeply about the community and wants to ensure its legacy.

Department of How™

ARM-LP strongly encourages you to train strategic members — and we make it simple through the Department of How™.

A member retention program, Department of How™ programs are a way to reward your volunteers for the time and effort they commit to your community.

Department of How™ programs emphasize that some volunteers need real empowerment to respond to member service issues.

Don’t think security isn’t a member service issue.

It definitely is.